Referral Coordinator: Schedule, Authorizations & Patient Care

Lifespan; East Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health is seeking a Referral Specialist in East Providence, RI to optimize patient flow by coordinating referrals, scheduling specialist appointments, and obtaining insurer authorizations. You will manage LifeChart work queues, contact patients with appointment details, and ensure information is accurately forwarded to ordering providers.

Ideal candidates will have strong communication skills, attention to detail, and the ability to juggle multiple tasks in a busy clinic setting

Qualifications

• Two years of clinical referral experience required.
• Strong verbal and written communication skills.
• Data entry and computer skills.
• Ability to manage multiple priorities and stay organized.

Responsibilities

• Schedule/coordinate referrals and follow-ups per practice policy.
• Obtain insurer referrals/authorizations prior to scheduling.
• Notify patients with appointment details and instructions.
• Ensure referrals and correspondence are correctly labeled and forwarded.

Skills

Referral experience

Communication skills

Data entry

Customer service

Organizational skills

Education

High school diploma or equivalent

Tools

LifeChart referral system

Job description

Brown University Health is seeking a Referral Specialist in East Providence, RI to optimize patient flow by coordinating referrals, scheduling specialist appointments, and obtaining insurer authorizations. You will manage LifeChart work queues, contact patients with appointment details, and ensure information is accurately forwarded to ordering providers.

Ideal candidates will have strong communication skills, attention to detail, and the ability to juggle multiple tasks in a busy clinic setting