In-House Tailor - Fitting & Alterations Expert

Indochino; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Indochino in Miami (Brickell area) seeks an experienced Alterations Specialist to deliver precise tailoring and exceptional customer service. You will guide customers on fit, quote lead times, and ensure alterations meet our quality standards.

The role requires strong tailoring knowledge, the ability to manage multiple tasks, and collaboration with showroom staff and external vendors during busy periods. The position is in-store and involves standing, lifting, and moving garments as needed.

Qualifications

• High level tailoring skills are required.
• Ability to complete all alterations in-store.
• Bridge communication between showroom staff and tailors.
• Ability to multi-task and meet deadlines.
• Strong desire to learn and grow on the job.

Responsibilities

• Perform and complete alterations per Indochino guidelines and standards.
• Advise customers on product and calculate lead times to align expectations.
• Maintain records of alterations and coordinate with vendor tailors as needed.
• Educate customers and showroom staff on proper fitting techniques.
• Support high-traffic fittings and assist during busy periods.

Skills

Tailoring skills

Customer service

Communication

Multi-tasking

MS Word/Excel

Job description

Indochino in Miami (Brickell area) seeks an experienced Alterations Specialist to deliver precise tailoring and exceptional customer service. You will guide customers on fit, quote lead times, and ensure alterations meet our quality standards.

The role requires strong tailoring knowledge, the ability to manage multiple tasks, and collaboration with showroom staff and external vendors during busy periods. The position is in-store and involves standing, lifting, and moving garments as needed.