In-House Tailor: Elevate Garment Alterations & Customer Experience

Indochino; Dedham, Northern (MA, KY); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Growth Opportunities

Collaborative Environment

Impactful Work

Customer Focused

Job summary

Indochino is seeking an Alterations Specialist for our showroom in Dedham, MA. You will perform and complete alterations, advise customers on product and lead times, and ensure garments meet our standards.

The role requires strong tailoring knowledge, the ability to multi-task in a fast-paced retail environment, and excellent communication with customers and showroom staff. You’ll support fittings, quality control, and coordinate with the Alterations vendor while upholding brand service.

Qualifications

• In-store alterations capability with high tailoring skill.

Responsibilities

• Perform and complete alterations per guidelines.

Skills

Tailoring skills

Alterations in-store

Communication

Multi-tasking

MS Word / Google Docs

Fashion retail experience

Customer service

Flexible scheduling

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Google Docs

Job description

Indochino is seeking an Alterations Specialist for our showroom in Dedham, MA. You will perform and complete alterations, advise customers on product and lead times, and ensure garments meet our standards.

The role requires strong tailoring knowledge, the ability to multi-task in a fast-paced retail environment, and excellent communication with customers and showroom staff. You’ll support fittings, quality control, and coordinate with the Alterations vendor while upholding brand service.