In-House Marketing Lead: Growth & Guest Experience

Travel + Leisure Co.; Windsor (CO); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Volunteer time off

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Paid time off/holidays when applicable

Job summary

Travel + Leisure Co. in Windsor, CO seeks an experienced In-House Marketing Manager to lead the site’s marketing team, drive occupancy conversions, and ensure an exceptional owner experience across resort brands and travel clubs.

You will recruit, train, and supervise staff, coordinate with Resort, Front Line sales, and Corporate/Regional In-House Marketing Directors, and develop daily/weekly performance reports for leadership. A flexible schedule and strong Microsoft Office skills are required.

Qualifications

• Experience in timeshare sales and/or marketing.
• 2 years in a management or supervisory role preferred or equivalent timeshare experience.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Strong interpersonal skills to interact with customers, sales staff and other departments.
• Proficiency with Microsoft Office and related productivity tools.
• Able to work independently and coordinate with multiple departments.

Responsibilities

• Direct management of In-House Marketing Team: hiring, training, directing work, performance reviews and disciplinary actions.
• Maintain site marketing conversion according to standards.
• Resolve tour statuses, bookings, coding issues.
• Order and maintain departmental supplies.
• Maintain daily tour worksheets and reports.
• Run daily/weekly reports and prepare status reports for deadlines.
• Compile performance data for team.
• Prepare additional reports for management.
• Coordinate with In-House and Front Line sales on tour seats and flow.
• Disseminate information related to Marketing/Concierge promptly.
• Coordinate marketing program changes with Sales.
• Submit payroll in a timely manner.

Skills

Management experience

Timeshare experience

Microsoft Office

Attention to details

Tools

Microsoft Office

Job description

Travel + Leisure Co. in Windsor, CO seeks an experienced In-House Marketing Manager to lead the site’s marketing team, drive occupancy conversions, and ensure an exceptional owner experience across resort brands and travel clubs.

You will recruit, train, and supervise staff, coordinate with Resort, Front Line sales, and Corporate/Regional In-House Marketing Directors, and develop daily/weekly performance reports for leadership. A flexible schedule and strong Microsoft Office skills are required.