In-Home Sales & Tech Support (Part Time)

Asurion; Chicago (IL); On-site; USD 30,572 - 43,542; Part time

Benefits offered by this job

Mileage reimbursement

Phone stipend

Paid training

Job summary

Asurion is seeking a part-time In-Home Sales & Tech Support representative in Chicago, Illinois. This role requires daily travel to customer residences and aims to provide exceptional service while meeting sales targets.

Ideal candidates should possess strong communication skills, a valid driver's license, and be comfortable in varied customer environments.

The position offers a competitive hourly rate of $26.90, with uncapped commissions based on sales performance. Benefits include mileage reimbursement and a monthly phone stipend.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least one year of experience.
• Good communication, negotiation, customer service skills, and adaptability.

Responsibilities

• Meet customers in-home, in-office or elsewhere and provide exceptional customer service.
• Resolve customers’ tech issues and provide understandable solutions.
• Leverage Asurion product range to offer tailored solutions.

Skills

Customer service

Sales skills

Communication

Negotiation

Adaptability

Job description

In-Home Sales & Tech Support (Part Time)

This is a local, in‑home role that requires daily travel to customer residences. It is not remote.

Schedule & Work Hours

Part-time schedule: standard 5-day schedule from 4:05PM–9:00PM with flexible 4+ day options. Shift times range from 12:05PM to 9:00PM; you may start as late as 4:00PM but must be available until 9:00PM on scheduled days. Flexible option requires 25 hours per week across at least 4 days, with at least one weekend day. Schedule availability is essential.

Responsibilities

• Serve: Meet customers in‑home, in‑office, or elsewhere. Provide exceptional customer service and aim to surpass sales targets.
• Solve: Resolve customers’ tech issues and provide understandable solutions regardless of technical knowledge. Ensure customers leave with a suitable resolution.
• Sell: Leverage Asurion product range to offer tailored solutions. Listen actively, identify needs, and position products uniquely.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least one year of experience. Must provide proof of valid car insurance (except Manhattan).
• Personal vehicle (excluding motorcycles) and personal cellphone for job communication.
• Maximum expected travel distance up to 120 miles one-way.
• Good communication, negotiation, customer‑service skills, and adaptability.
• Efficient, goal‑oriented, persuasive, open‑minded, and passionate about learning.
• Comfortable working around household pets.
• Scheduled availability during evenings, weekends, and holidays.

Compensation & Benefits

Base hourly rate of $26.90 with guaranteed payment for all hours worked, paid bi‑weekly. Earned pay can be accessed early. Uncapped commissions based on sales performance, paid bi‑weekly. Mileage reimbursement per IRS guidelines, paid weekly. $35 phone stipend, paid monthly. Three‑week paid training that supports success.

Health & Safety

Employee health and safety are top priority. Meeting customers at home creates a safe customer experience. Asurion takes measures to keep employees safe while traveling and working at customer locations.

Equal Opportunity Employer

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability. All qualified applicants are considered for employment.