In-Home Sales & Tech Support (Full-Time)

Asurion; Denver (CO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Uncapped commissions

Mileage reimbursement

Phone stipend

Paid training

Job summary

Asurion is looking for an In-Home Sales & Tech Support representative in Denver, Colorado. This is a full-time position that requires daily travel to customer residences, providing hands-on sales experience and exceptional customer service.

You will resolve tech issues and offer tailored solutions while leveraging strong communication skills. The role offers competitive pay, including a base hourly rate, uncapped commissions, and comprehensive training.

Qualifications

• A valid driver's license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance and a personal vehicle (excluding motorcycles).
• Comfortable working around household pets.
• Outgoing personality thriving in human interaction.

Responsibilities

• Meet customers at home or office to provide exceptional customer service.
• Address and resolve customers’ tech issues.
• Close sales using strong negotiation and communication skills.

Skills

Sales environment experience

Effective communication skills

Adaptability

Negotiation skills

Job description

About the Role

In-Home Sales & Tech Support (Full-Time) - a local, in-home field role requiring daily travel to customer residences. This is an entry-level position for someone who enjoys talking to people and wants hands-on sales experience.

Responsibilities

As an In-Home Sales & Tech Support you will help customers through our Serve, Solve, Sell approach:

• Serve - Meet customers at home, office or wherever scheduled by Asurion, provide exceptional customer service and prioritize the customer first.
• Solve - Address and resolve customers’ tech issues, deliver an understandable solution regardless of their tech knowledge, and ensure a satisfactory resolution.
• Sell - Leverage Asurion's range of products to offer tailored solutions, identify needs through active listening, and close sales using strong negotiation and communication skills.

Responsibilities also include ongoing coaching, mentoring, independent field work, and the use of onsite training to gain product knowledge.

Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver's license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance (excluded: Manhattan) and a personal vehicle (excluding motorcycles).
• Maximum expected travel distance of 120 miles one-way.
• Personal cellphone for in-job communication.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills.
• Outgoing personality thriving in human interaction.
• Will work a varied five-day week that may include evenings, weekends, and holidays.

Schedule & Compensation

Full-time schedule: 5 days/week, 12:05 pm - 8:00 pm. Flexibility may be required based on business needs.

• Base hourly rate: $25.58 per hour, guaranteed for all hours worked, paid biweekly.
• Uncapped commissions based on sales performance, paid biweekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• Phone stipend: $35, paid monthly.
• Three to four weeks of paid training.
• Earned pay available for early access.

Benefits

Uncapped commissions, mileage reimbursement, phone stipend, paid training, early pay access, and a supportive growth environment.

EEO Statement

Asurion is an equal opportunity employer. We hire the best available candidate for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, disability, or any other protected characteristic.