In Home Sales Specialist - First Responder

HighGround Restoration Group.; Anaheim (CA); Presencial; USD 55.000 - 120.000; Jornada completa

Descripción de la vacante

Superior Restoration is seeking an In-Home Sales Specialist in Anaheim, CA. The role includes responding to qualified leads, assessing property damage, and providing on-the-spot estimates. You will be the first on-site responder for restoration calls and participate in a rotating on-call schedule.

The position is exempt salaried, requires strong sales ability, empathy, and the ability to secure a “one-visit close.” Evening and weekend availability is expected.

Formación

• Relative experience in restoration, construction, or home services preferred.
• Strong communication, negotiation, and problem-solving skills are essential.
• Self-motivated with ability to stay calm under pressure.
• Comfortable using technology for documentation and reporting.
• Valid driver’s license with a clean driving record.
• Availability for evenings, weekends, and on-call rotation.

Responsabilidades

• Be the first on-site responder for residential and commercial restoration calls.
• Participate in a two-week rotating on-call schedule (after-hours and weekends required).
• Conduct in-home consultations and assess property damage.
• Present solutions and secure signed work authorizations.
• Communicate clearly with clients on the restoration process and next steps.
• Coordinate with internal teams and insurance representatives.
• Accurately document inspections, job details, and compliance requirements.

Conocimientos

Restoration experience

Communication skills

Negotiation skills

Problem-solving skills

Calm under pressure

Technology for documentation

Valid driver's license

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MARKETING/SALES FullTime SALES ORANGE COUNTY SUPERIOR, Anaheim, CA, US

Salary Range: $55,000.00 To $120,000.00 Annually

Superior Restoration is seeking high-performing A players to apply for the role of First Responder. This position is a key contributor to our customer experience, serving as the first point of contact for homeowners and businesses facing water, fire, or mold damage.

We are looking for driven, solution-oriented team members who can perform under pressure, build trust quickly, and close sales in a single visit—all while providing exceptional care during critical moments.

Eligibility Requirements (Internal Candidates Only)

To be considered, candidates must:

• Have completed their 90-day probationary period
• Have no write-ups or disciplinary actions within the past 60 days
• Located in the IE or OC area code (or willing to relocate)

About the Role

As an In-Home Sales Specialist, you will respond to qualified leads (no cold calling), assess property damage, and provide on-the-spot estimates. This role requires strong sales ability, empathy, and the ability to secure a “one-visit close.”

This position is an exempt salaried role. It also requires participation in a rotating on-call schedule, including after-hours and weekends.

Key Responsibilities

• Be the first on-site responder for residential and commercial restoration calls
• Participate in a two-week rotating on-call schedule (after-hours and weekends required)
• Conduct in-home consultations and assess property damagem>
• Present solutions and secure signed work authorizations
• Communicate clearly with clients on the restoration process and next steps
• Coordinate with internal teams and insurance representatives
• Accurately document inspections, job details, and compliance requirements

What We’re Looking For

• Relative experience (restoration, construction, or home services preferred)
• Strong communication, negotiation, and problem-solving skills
• Self-motivated with the ability to remain calm under pressure
• Comfortable using technology for documentation and reporting
• Valid driver’s license with a clean driving record
• Availability for evenings, weekends, and on-call rotation

Physical Requirements

• Ability to lift up to 50 lbs., and perform occasional bending, kneeling, and standing
• Ability to wear PPE (gloves, safety glasses, masks, etc.) as required
• Willingness to travel locally across the Inland Empire, Orange County, and San Diego using a company-provided vehicle