In-Home Refrigeration Repair Technician

Sears; Port Orchard (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Service van

Specialized tools

Uniforms

Laptop computer

Smartphone

Home dispatched (most locations)

Industry training

Various incentive plans

Career opportunities

Job summary

Sears in Port Orchard, WA is seeking a Service Technician for Refrigeration Repair to perform in-home appliance service and repairs on refrigerators, freezers, and related appliances.

The ideal candidate holds EPA Type 1 or CFC certification, a high school diploma or GED, 1–2 years of appliance repair experience, strong mechanical aptitude, and a valid driver's license. Overtime flexibility and professional customer service are expected.

Qualifications

• EPA Type 1 certification or CFC Certification is required.
• High school diploma or GED.
• 1–2 years of appliance maintenance or repair experience preferred.
• Working mechanical knowledge, including the use of tools and test equipment.
• Ability to perform accurate repair of customer product.
• Must complete all technician training elements within required timeframes.
• Ability to follow directions and specific process steps to ensure quality workmanship.
• Flexibility to work variable and flexible hours, including overtime.
• Ability to use a computer for parts inquiries and ordering.
• Must possess and maintain a valid state driver’s license.
• Must pass pre-employment drug screen and criminal background check.

Responsibilities

• Providing timely and quality repairs of customers’ products.
• Maintaining high-quality customer service and care.
• Promoting and selling additional products and services.
• Meeting key performance metrics and/or productivity goals.
• Providing knowledgeable and courteous repair service.
• Looking for ways to improve business performance and enhance the customer experience.
• Communicating benefits of the Value Added Services Process to the customer.
• Maintaining truck stock inventory within the prescribed company guidelines and standards.
• Following the truck maintenance schedule and keeping a clean, organized truck.

Skills

Mechanical knowledge

Communication

Customer service

Time management

Education

High school diploma or GED

EPA Type 1 Certification / CFC Certification

Job description

Sears in Port Orchard, WA is seeking a Service Technician for Refrigeration Repair to perform in-home appliance service and repairs on refrigerators, freezers, and related appliances.

The ideal candidate holds EPA Type 1 or CFC certification, a high school diploma or GED, 1–2 years of appliance repair experience, strong mechanical aptitude, and a valid driver's license. Overtime flexibility and professional customer service are expected.