In-Home Installer & Training Specialist (Part-Time)

Sorenson Communications; Cleveland (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Sorenson Communications is seeking a caring and service-oriented Installer/Trainer for CaptionCall in Cleveland, Ohio. This hands-on position involves training customers on how to use CaptionCall phones, enhancing communication for people with hearing loss.

The role offers flexibility in scheduling, making it ideal for individuals who prefer independent work. Candidates should have a high school diploma and possess a reliable and organized approach to customer service. Experience in sales and with senior citizens is preferred.

Qualifications

• Experience working in the hearing health field.
• Sales experience.
• Experience with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on using the phone and its features.
• Maintain customer records.
• Complete service calls as assigned.

Skills

Excellent customer service

Effective communication in English

Ability to work evenings and weekends

Reliability, organization, punctuality

Education

High School Diploma or GED

Tools

Basic computer knowledge

Job description

Sorenson Communications is seeking a caring and service-oriented Installer/Trainer for CaptionCall in Cleveland, Ohio. This hands-on position involves training customers on how to use CaptionCall phones, enhancing communication for people with hearing loss.

The role offers flexibility in scheduling, making it ideal for individuals who prefer independent work. Candidates should have a high school diploma and possess a reliable and organized approach to customer service. Experience in sales and with senior citizens is preferred.