In-Home HVAC Warranty Technician: Troubleshooting Expert

Allbritten, The Barefoot Plumber; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Allbritten, The Barefoot Plumber seeks an Install Warranty Technician to address warranty issues with residential HVAC systems for customers in the Fresno area. You will inform clients of promotions, schedule visits, and apply skills learned in training to diagnose and resolve problems.

This role emphasizes strong troubleshooting, customer service, and safe, professional interaction in customers' homes. A valid driver’s license is required, with NATE/EPA certifications considered a plus, and

Qualifications

• 3+ years of experience in residential HVAC preferred.
• 5+ years of experience retail sales.
• NATE/EPA certification is a plus.

Responsibilities

• Inform customers of all special promotions.
• Refine communication skills and improve customer satisfaction processes.
• Participate in training as requested.
• Keep appointments with customers as scheduled.
• Must demonstrate field level application of knowledge and skills attained from all training provided.

Skills

Troubleshooting

Repair skills

Residential HVAC

Light commercial equipment

Customer service

NATE Certification

EPA Certification

Valid driver's license

Communication skills

Writing skills

Job description

Allbritten, The Barefoot Plumber seeks an Install Warranty Technician to address warranty issues with residential HVAC systems for customers in the Fresno area. You will inform clients of promotions, schedule visits, and apply skills learned in training to diagnose and resolve problems.

This role emphasizes strong troubleshooting, customer service, and safe, professional interaction in customers' homes. A valid driver’s license is required, with NATE/EPA certifications considered a plus, and