In-Home HVAC Warranty Specialist

Allbritten Heating, Air Conditioning, Plumbing, and Electrical; Fresno (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Allbritten Heating, Air Conditioning, Plumbing, and Electrical is seeking an Install Warranty Technician to handle warranty issues for residential and light commercial systems in Fresno, CA. The role emphasizes in-home interactions, promotions awareness, and adherence to scheduled visits.

Ideal candidates bring HVAC experience, strong customer service and communication skills, and a willingness to participate in ongoing training and certifications where applicable.

Qualifications

• 3+ years of experience in residential HVAC preferred.
• 5+ years’ experience retail sales.
• Must demonstrate field level knowledge from training.
• Excellent customer service and communication skills.

Responsibilities

• Inform customers of all special promotions.
• Refine communication skills and improve customer satisfaction processes.
• Participate in training as requested.
• Keep appointments with customers as scheduled.
• Must demonstrate field level application of knowledge and skills attained from all training provided.

Skills

Troubleshooting & repair

Customer interaction

Communication skills

Interpersonal skills

Writing skills

Valid driver's license

NATE/EPA certification

Education

HVAC experience

Retail sales experience

Tools

Company tech usage

Job description

Allbritten Heating, Air Conditioning, Plumbing, and Electrical is seeking an Install Warranty Technician to handle warranty issues for residential and light commercial systems in Fresno, CA. The role emphasizes in-home interactions, promotions awareness, and adherence to scheduled visits.

Ideal candidates bring HVAC experience, strong customer service and communication skills, and a willingness to participate in ongoing training and certifications where applicable.