In-Home Flooring Repair Technician – Customer Service

Interior-Specialists,-Inc; West Sacramento (CA); On-site; USD 39,000 - 43,000; Full time

Job summary

Interior-Specialists, Inc. is seeking a Customer Service Technician to deliver high-quality warranty repairs and installations. You will support production operations while ensuring safety and adherence to ILG quality standards in both occupied homes and new construction sites.

Responsibilities include repairs, installations, and coordinating with customers and internal teams. Travel to local locations, training junior technicians, and maintaining accurate documentation are essential parts of

Qualifications

• High school diploma or GED or equivalent work experience.
• 1+ years in construction or related trades with increasing responsibility.
• Valid driver’s license and vehicle insurance as required by state law.

Responsibilities

• Perform repairs, touch-ups, and installation-related tasks in production installations.
• Complete repairs in occupied homes and new construction per ILG standards.
• Travel to local customer locations for field service and support.
• Document completed appointments and maintain records.
• Mentor junior technicians where applicable.

Skills

Technical aptitude

Customer communication

Time management

Problem solving

Safety standards

Customer satisfaction

Education

High school diploma or GED

Tools

Microsoft Office

SAP

Job description

Interior-Specialists, Inc. is seeking a Customer Service Technician to deliver high-quality warranty repairs and installations. You will support production operations while ensuring safety and adherence to ILG quality standards in both occupied homes and new construction sites.

Responsibilities include repairs, installations, and coordinating with customers and internal teams. Travel to local locations, training junior technicians, and maintaining accurate documentation are essential parts of