In-Home Field Technician – Independent Contractor

MedScope; Charlottesville (IN); On-site; Part time

Benefits offered by this job

Paid per trip

Fast installs

Flexible schedule

Community impact

Job summary

MedScope is hiring a Field Technician/Installer as an independent contractor under 1099 terms. This role involves coordinating client appointments, installing and testing personal emergency response equipment in members’ homes, and educating caregivers on usage and maintenance.

You will maintain records, collaborate with support teams, obtain required signatures, and follow safety and regulatory policies. Regular travel to client homes is expected, with pay per trip based on mileage.

Qualifications

• Must have a vehicle and provide valid driver's license, registration and auto insurance documentation.
• Willing to complete background checks and training.
• Excellent verbal and written communication skills.
• Working email address, smartphone with voicemail and basic computer skills.
• High school diploma or equivalent.
• Ability to work independently.
• Commitment to meeting/exceeding service level requirements.
• Field technician, cable/alarm installation experience a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Delivery, initial setup and testing of personal emergency response equipment in clients’ homes.
• Educate clients/caregivers on device usage, features and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain signatures via Docusign on all required paperwork during installation appointments.
• Adherent to all safety protocols, regulatory requirements and company policies during installations.

Skills

Driver's license

Communication skills

Independent work

Basic computer skills

Background checks

Willingness to travel

Education

High school diploma or equivalent

Job description

MedScope is hiring a Field Technician/Installer as an independent contractor under 1099 terms. This role involves coordinating client appointments, installing and testing personal emergency response equipment in members’ homes, and educating caregivers on usage and maintenance.

You will maintain records, collaborate with support teams, obtain required signatures, and follow safety and regulatory policies. Regular travel to client homes is expected, with pay per trip based on mileage.