In-Home Field Cable Tech: Install & Support

Next Solutions LLC; Strongsville (OH); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Weekly pay

Company vehicle (for qualified candid-

Job summary

Next Solutions LLC in Strongsville, OH is seeking a Service and Solutions Specialist to install and modify TV, internet, and smart home services at customer homes. You will work with provided work orders and travel to customer locations to assess needs and complete required installations.

This role emphasizes customer service, basic sales potential, and the ability to lift up to 80 lbs. A HS diploma is required, and other qualifications include background check and flexible schedule.

Qualifications

• HS Diploma or equivalent.
• Sales experience is a plus, but not required.
• Must pass an extensive background check and pre-employment drug screen.
• Able to lift and carry up to 80 lbs. on a consistent basis.
• Flexible to work 5-6 days per week, including nights, weekends, and holidays.

Responsibilities

• Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
• Troubleshoot all services.
• Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.

Skills

Customer service

Sales experience

Education

HS Diploma or equivalent

Job description

Next Solutions LLC in Strongsville, OH is seeking a Service and Solutions Specialist to install and modify TV, internet, and smart home services at customer homes. You will work with provided work orders and travel to customer locations to assess needs and complete required installations.

This role emphasizes customer service, basic sales potential, and the ability to lift up to 80 lbs. A HS diploma is required, and other qualifications include background check and flexible schedule.