In-Home Design Consultant

Socket.dev; Phoenix (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) and other investment options

Wellness program

Paid vacations and holidays (full-time

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. in Phoenix, AZ is seeking a Design Studio Specialist to welcome customers, guide them through design choices, and close sales at the cash wrap.

You will conduct in-store and in-home consultations, present design plans based on client needs, and deliver world-class service to build lasting relationships.

This full-time role requires strong communication, multi-tasking, and a passion for home design, with opportunities for career growth within the brand.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Sales acumen

Complex order management

Job description

Williams-Sonoma, Inc. in Phoenix, AZ is seeking a Design Studio Specialist to welcome customers, guide them through design choices, and close sales at the cash wrap.

You will conduct in-store and in-home consultations, present design plans based on client needs, and deliver world-class service to build lasting relationships.

This full-time role requires strong communication, multi-tasking, and a passion for home design, with opportunities for career growth within the brand.