In-Home Connectivity Solutions Consultant

SPECTRUM; North Providence (RI); On-site; USD 45,000 - 70,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile and voice services to residential customers. You’ll conduct in-home or virtual consultations, tailor connectivity packages, and demonstrate equipment.

You will manage your sales pipeline in CRM, follow up on leads, and strive to exceed targets while ensuring a positive customer experience. Collaborating with installation and service teams, you’ll resolve issues and support long-term satisfaction as

Qualifications

• Prospect and qualify residential leads.
• Explain connectivity products to customers.
• Develop a consultative sales approach for packages.

Responsibilities

• Promote Spectrum internet, TV, mobile and voice to homeowners.
• Conduct in-home or virtual consultations.
• Manage sales pipeline in CRM and follow up on leads.
• Close sales and strive to exceed targets; ensure customer satisfaction.

Skills

CRM tools

Lead qualification

Prospecting

Product knowledge

Tools

CRM software

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile and voice services to residential customers. You’ll conduct in-home or virtual consultations, tailor connectivity packages, and demonstrate equipment.

You will manage your sales pipeline in CRM, follow up on leads, and strive to exceed targets while ensuring a positive customer experience. Collaborating with installation and service teams, you’ll resolve issues and support long-term satisfaction as