Home Connectivity Solutions Consultant

SPECTRUM; Cranston (RI); Hybrid; USD 42,000 - 70,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You’ll prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact

Qualifications

• Experience in residential sales preferred.
• Ability to tailor connectivity packages to customer needs.
• Strong communication and closing skills.

Responsibilities

• Prospect and qualify leads.
• Conduct in-home or virtual consultations.
• Tailor connectivity packages to customer needs.
• Explain product features and demonstrate equipment.
• Close sales and meet targets.
• Manage pipeline in CRM tools.
• Follow up on leads and inquiries.
• Ensure a positive experience from first contact through installation.
• Collaborate with service teams to resolve issues and support satisfaction.

Skills

Lead qualification

CRM proficiency

In-home sales

Virtual consultations

Pipeline management

Tools

CRM software

Demo equipment

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You’ll prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact