In-Home Care Scheduler & Team Supervisor

Addus HomeCare, Inc.; Hannibal, Northern (MO, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Hannibal, Missouri is seeking a candidate to schedule and supervise in-home care workers and clients across a geographic area. This full-time role focuses on ensuring the delivery of care plans and reliable coverage, with in-office hours Monday–Friday.

You will conduct client wellness calls, coordinate with care providers, and support staff with scheduling, attendance and compliance. The position prefers prior supervisory or home care experience and requires strong

Qualifications

• Must have high school diploma or equivalent.
• 1 year of Industry experience required.
• 2 years of office and scheduling experience preferred.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
• Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards

Skills

Scheduling

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Addus HomeCare in Hannibal, Missouri is seeking a candidate to schedule and supervise in-home care workers and clients across a geographic area. This full-time role focuses on ensuring the delivery of care plans and reliable coverage, with in-office hours Monday–Friday.

You will conduct client wellness calls, coordinate with care providers, and support staff with scheduling, attendance and compliance. The position prefers prior supervisory or home care experience and requires strong