In-Home Care Scheduler & Supervisor

Addus HomeCare; Helena (MT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Helena, MT is seeking a full-time Care Coordination Supervisor to schedule and supervise in-home care workers across a defined geographic area. The role emphasizes ensuring clients receive uninterrupted, high-quality care and compliance with care plans.

The position requires a high school diploma, at least one year in the home care industry, strong interpersonal and organizational skills, and proficiency with Word, Excel, and scheduling software.

Qualifications

• High school diploma or equivalent.
• 1 year of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including Microsoft Word and Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
• Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Addus HomeCare in Helena, MT is seeking a full-time Care Coordination Supervisor to schedule and supervise in-home care workers across a defined geographic area. The role emphasizes ensuring clients receive uninterrupted, high-quality care and compliance with care plans.

The position requires a high school diploma, at least one year in the home care industry, strong interpersonal and organizational skills, and proficiency with Word, Excel, and scheduling software.