In-Home Appliance Technician - No On-Call, Growth

Hoffmann Brothers, LLC; Nashville (TN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Competitive pay and commissions

Employer-paid health coverage

Paid time off & holidays

401(k) with 10% match

No on-call

Paid training & leadership development

Career growth opportunities

Job summary

Hoffmann Brothers in Nashville is seeking an Appliance Field Technician to complete in-home service calls for washers, dryers, refrigerators, stoves, and more in the Nashville area. You will educate customers on options, keep your vehicle stocked, and coordinate with dispatchers to ensure seamless service execution.

The role requires 1–2+ years of repair experience, strong customer service, and safety-minded practices, with opportunities for career growth and a supportive work environment.

Qualifications

• 1–2+ years' appliance repair and installation experience.
• Strong customer service and communication skills.
• Ability to document job details for future reference.
• Commitment to OSHA safety requirements and best practices.
• Willingness to collaborate and share knowledge to improve processes.

Responsibilities

• Diagnose, repair, and maintain household appliances as listed.
• Repair or clean dryer vent ducting for proper airflow and safe operation.
• Perform testing and troubleshoot leaks, vibration, or noises.
• Disassemble appliances to inspect components for wear or faults.
• Tighten, align, clean, and lubricate parts as needed.
• Read schematics and wiring diagrams; use multimeters for diagnostics.
• Repair or replace defective components including circuit boards and motors.
• Ensure refrigerant recovery complies with regulations.
• Communicate effectively with customers and explain service actions.
• Use Service Systems Process to manage service calls efficiently.
• Maintain a clean, well-stocked company vehicle.

Skills

Customer service

Communication

Organizational skills

Collaboration

Safety compliance

Tools

Service Titan

Job description

Hoffmann Brothers in Nashville is seeking an Appliance Field Technician to complete in-home service calls for washers, dryers, refrigerators, stoves, and more in the Nashville area. You will educate customers on options, keep your vehicle stocked, and coordinate with dispatchers to ensure seamless service execution.

The role requires 1–2+ years of repair experience, strong customer service, and safety-minded practices, with opportunities for career growth and a supportive work environment.