In-Branch Teller: Elevate Customer Experience

PNC; Easton (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid holidays

Job summary

PNC is seeking a Teller at the Marlboro Road Branch in Easton, MD. This in-office role focuses on delivering a superior customer experience, educating clients on banking options, and identifying opportunities to refer customers to branch staff.

The role emphasizes adherence to policies and efficient branch operations. Base salary ranges from $30,000 to $50,000 with eligibility for incentive-based pay; geographic adjustments may apply.

Qualifications

• Knowledge, skills and abilities required for the role as listed in the Qualifications section.
• The description specifies the skills, competencies, work experience, education, and certifications/licensures.
• No degree required; a comparable combination may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty; educates customers on options and refers as appropriate.
• Identifies opportunities via meaningful conversations and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller at the Marlboro Road Branch in Easton, MD. This in-office role focuses on delivering a superior customer experience, educating clients on banking options, and identifying opportunities to refer customers to branch staff.

The role emphasizes adherence to policies and efficient branch operations. Base salary ranges from $30,000 to $50,000 with eligibility for incentive-based pay; geographic adjustments may apply.