Full-Time Teller: Elevate Customer Banking Experience

PNC

Silver Spring (MD)

On-site

USD 36,000 - 60,000

Full time

3 days ago
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Benefits offered by this job

Medical coverage with HSA option
Dental and vision plans
401(k) with company match
Pension and stock purchase plans

Job summary

PNC is hiring a Full Time Teller in Silver Spring, Maryland. The role focuses on delivering an exceptional customer experience, educating customers on financial options, and driving opportunities for PNC products within an in-office setting.

Responsibilities include handling diverse customer interactions, ensuring accurate transactions, and maintaining branch operations. Base salary ranges from $36,000 to $60,000 with incentive eligibility based on performance.

Qualifications

  • No degree required; combination of education or certifications may be considered.
  • Experience not required.
  • Strong customer service and basic banking knowledge preferred.

Responsibilities

  • Delivers a unique customer experience aimed at improving financial wellbeing and loyalty, while increasing share of wallet.
  • Identifies opportunities through conversations with customers and refers to branch staff as appropriate.
  • Performs lobby engagement to position PNC products and educate customers on managing financial transactions with technology.
  • Applies product and procedural knowledge to solve customer problems.
  • Maintains teller and branch operations and completes transactions accurately and efficiently.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

No Degree

Job description

PNC is hiring a Full Time Teller in Silver Spring, Maryland. The role focuses on delivering an exceptional customer experience, educating customers on financial options, and driving opportunities for PNC products within an in-office setting.

Responsibilities include handling diverse customer interactions, ensuring accurate transactions, and maintaining branch operations. Base salary ranges from $36,000 to $60,000 with incentive eligibility based on performance.

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