In-Branch Teller & Customer Service Specialist

Independence-Bank-; Hawesville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Independence Bank in Hawesville, KY, is seeking a Regular Full-Time Teller to handle daily transactions and customer service. The role includes working a Saturday rotation and may require drive-thru duties or floating to other locations.

The ideal candidate has at least one year of teller or customer service experience, a high school diploma or GED, and will complete the bank’s teller certification within six months. Start a stable banking career with us.

Qualifications

• One year of teller experience required; customer service experience preferred.
• High School or GED required.
• Independence Bank Teller Certification within 6 months.
• Must complete Teller Fundamentals and Teller Level Up training within three months.

Responsibilities

• Greets customers and visitors entering the lobby or drive-thru.
• Processes daily deposits, cashes checks, accepts loan payments, and disburses cash.
• Cashes checks and payouts with verification of signatures and funds.
• Explains, promotes, and sells cashier’s checks and prepaid gift cards.
• Performs services for customers including ordering bank cards and checks.
• Records all transactions promptly and accurately per bank procedures.
• Answers inquiries regarding accounts and other bank products.
• Balances currency, cash, and checks in the cash drawer daily and sorts by denomination.
• Maintains positive relations with customers and potential customers.
• May be responsible for openings/closings and drive-thru duties.
• May float to other locations as needed.

Skills

Customer service

Attention to detail

Account balance accuracy

Communication skills

Education

High School or GED

Job description

Independence Bank in Hawesville, KY, is seeking a Regular Full-Time Teller to handle daily transactions and customer service. The role includes working a Saturday rotation and may require drive-thru duties or floating to other locations.

The ideal candidate has at least one year of teller or customer service experience, a high school diploma or GED, and will complete the bank’s teller certification within six months. Start a stable banking career with us.