In-Branch Customer Service Rep: Monthly Bonuses

Kinsmith Finance; Gainesville (GA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Promotion opportunities

Job summary

Kinssmith Finance is hiring a Customer Service Representative to assist customers in our Georgia branch, processing loan applications, accepting payments, and helping manage accounts with a focus on service quality and accuracy.

The role emphasizes strong communication, reliability, and the ability to work with a team to reach branch goals. Training is provided and opportunities for advancement exist within the organization.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Prior Finance, Retail, or Sales experience.
• Ability to work beyond our standard weekday hours if necessary to meet business goals.
• Basic Computer Proficiency.
• High school diploma or equivalent.

Responsibilities

• Greet and assist customers in person and by phone
• Process loan applications and payments
• Answer questions about accounts and loan options
• Work with customers to find solutions if they become past due
• Maintain accurate customer records
• Work with your team to meet branch goals

Skills

People skills

Communication

Dependable

Organized

Customer service experience

Education

High school diploma or equivalent

Job description

Kinssmith Finance is hiring a Customer Service Representative to assist customers in our Georgia branch, processing loan applications, accepting payments, and helping manage accounts with a focus on service quality and accuracy.

The role emphasizes strong communication, reliability, and the ability to work with a team to reach branch goals. Training is provided and opportunities for advancement exist within the organization.