In-Branch Financial Wellness Advisor

PNC Financial Services Group, Inc.; Citrus Park (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker located in Tampa, FL at the Citrus Park branch.

The role focuses on acquiring and deepening the customer base with proactive sales and service activities, delivering a full PNC conversation to offer tailored financial solutions. The position emphasizes customer loyalty, risk awareness, and collaboration with ecosystem partners to grow share of wallet while providing excellent customer service in an in-office, team-oriented

Qualifications

• Roles typically require an Associates or equivalent degree plus related experience or product knowledge.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and drive loyalty.
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker located in Tampa, FL at the Citrus Park branch.

The role focuses on acquiring and deepening the customer base with proactive sales and service activities, delivering a full PNC conversation to offer tailored financial solutions. The position emphasizes customer loyalty, risk awareness, and collaboration with ecosystem partners to grow share of wallet while providing excellent customer service in an in-office, team-oriented