Customer Service Pro: Loans, Bonuses & Growth Path

Kinsmith Finance; Lake Hills (TN); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Monthly performance bonuses up to $130

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance in Chattanooga, TN is seeking a Customer Service Representative to work in our branch. You’ll greet customers in person and by phone, process loan applications, accept payments, and help manage accounts.

This full-time exempt role offers base pay of $12.00 to $13.00 per hour, with monthly bonuses up to $1,300, paid training, paid time off, and opportunities for promotion.

Qualifications

• Strong people and communication skills.
• Dependable and organized.
• Positive attitude and strong work ethic.
• Customer service or retail experience preferred.
• High school diploma or equivalent.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Kinsmith Finance in Chattanooga, TN is seeking a Customer Service Representative to work in our branch. You’ll greet customers in person and by phone, process loan applications, accept payments, and help manage accounts.

This full-time exempt role offers base pay of $12.00 to $13.00 per hour, with monthly bonuses up to $1,300, paid training, paid time off, and opportunities for promotion.