In-Branch Banking Pro: Cash, Sales & Customer Expert

First Community Bancshares, Inc.; Searcy (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a customer-focused banking professional to handle cash transactions in a high-volume branch. The role involves evaluating customer needs, cross-selling bank products, and ensuring accurate processing of deposits and withdrawals.

Ideal candidates will have a high school diploma (or in progress) and at least six months in retail or customer service. A flexible schedule, teamwork, and strong attendance are essential, with emphasis on serving a

Qualifications

• Must be at least 18 years old.
• HS diploma or currently in HS or equivalent.
• Retail or customer service experience preferred (6 months).
• Flexible schedule including evenings, weekends, and holidays.
• Background check as per company policy.
• Ability to work well with others in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Assess customer relationships and recommend bank products and services.
• Follow policies under supervision.
• Aim for monthly new account production as directed by management.
• Engage in in-store prospecting when needed.
• Process deposits/payments, balance daily transactions.
• Receive cash/checks, verify amounts, issue receipts.
• Ensure counterfeit checks and IDs are checked.
• Enter transactions and issue receipts; sell money orders, cashier’s checks, wires and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers.
• Perform other tasks as requested; maintain regular attendance.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. is seeking a customer-focused banking professional to handle cash transactions in a high-volume branch. The role involves evaluating customer needs, cross-selling bank products, and ensuring accurate processing of deposits and withdrawals.

Ideal candidates will have a high school diploma (or in progress) and at least six months in retail or customer service. A flexible schedule, teamwork, and strong attendance are essential, with emphasis on serving a