In-Branch Banking Customer Specialist

Mechanics Bank; Nipomo (CA); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Paid time off

Employee assistance program

Job summary

Mechanics Bank is seeking a Customer Service Representative for an on-site role in Nipomo, CA. You will process teller transactions, assist customers with inquiries, and manage account maintenance while upholding security and bank policies.

The position emphasizes in-person service, accuracy in cash handling, and proactive referrals for additional products and services in a collaborative team setting.

Qualifications

• Minimum 1 year experience in a banking environment preferred.
• Experience with deposits, withdrawals, check cashing, and transfers is a plus.
• Ability to recommend products and explain services to customers.

Responsibilities

• Process routine teller transactions and cash handling with accuracy.
• Deliver excellent customer service in person and by phone.
• Identify customer needs and refer for additional products and services.
• Maintain cash balancing and adhere to security procedures.
• Assist branch operations and flexible coverage as needed.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Regulatory compliance awareness

Education

High School Degree or GED

Job description

Mechanics Bank is seeking a Customer Service Representative for an on-site role in Nipomo, CA. You will process teller transactions, assist customers with inquiries, and manage account maintenance while upholding security and bank policies.

The position emphasizes in-person service, accuracy in cash handling, and proactive referrals for additional products and services in a collaborative team setting.