On-Site Banking Teller & Customer Service Expert

Mechanics Bank; Irvine (CA); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

401(k) plan

Job summary

Mechanics Bank is seeking a Customer Service Representative to perform teller transactions and provide high-level customer service in person on-site in Irvine, CA. The role emphasizes accurate processing, attention to detail, and referrals for additional products and services.

The successful candidate will balance cash, follow policies, and assist with branch operations, with 0–10% travel as needed. A minimum of 1 year banking and customer service experience is preferred.

Qualifications

• High School Diploma or GED required; additional experience may be considered in lieu of degree.
• Minimum 1 year experience in a banking environment with basic knowledge of bank deposit products.
• 1 year in customer service and cash handling in a customer-facing role required.
• Excellent interpersonal skills and attention to detail; able to work independently or in a team.

Responsibilities

• Perform routine teller transactions: deposits, withdrawals, checks, transfers, and mail/night drop items.
• Provide exemplary customer service in person and by phone; identify needs and refer products.
• Balance cash and monitor for red flags; ensure compliance with policies and regulations.
• Assist with branch opening/closing and general administrative tasks; travel 0–10%.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Team player

Decision making

Education

High School Diploma or GED

Tools

Banking software

Job description

Mechanics Bank is seeking a Customer Service Representative to perform teller transactions and provide high-level customer service in person on-site in Irvine, CA. The role emphasizes accurate processing, attention to detail, and referrals for additional products and services.

The successful candidate will balance cash, follow policies, and assist with branch operations, with 0–10% travel as needed. A minimum of 1 year banking and customer service experience is preferred.