Imports/Ocean Operations

Adcom Worldwide; Sacramento (CA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Adcom Worldwide in Sacramento, CA is seeking an International Operations specialist to join our Air Freight team. You will manage time-sensitive shipments from origin to destination and ensure accurate documentation for export and import.

The role requires knowledge of import/export regulations, Incoterms, and customs compliance, plus strong communication with overseas agents and carriers in a fast-paced setting.

Qualifications

• Experience in international air freight or logistics operations.
• Knowledge of import/export regulations, Incoterms, and customs compliance.
• Familiarity with freight management systems and carrier portals.
• Strong attention to detail with ability to manage multiple shipments.
• Excellent written and verbal communication for coordinating with global partners.
• Ability to work in a fast-paced, deadline-driven environment.
• IATA or Customs Broker license is a plus.

Responsibilities

• Coordinate and manage international air freight shipments from origin to destination.
• Prepare and process export/import documentation including airway bills, commercial invoices, and customs entries.
• Communicate with overseas agents, airlines, and carriers to ensure timely movement of cargo.
• Monitor shipment status and proactively resolve delays, exceptions, or compliance issues.
• Ensure adherence to international trade regulations, customs compliance, and TSA security requirements.
• Provide exceptional customer service by delivering accurate shipment updates and solutions.
• Coordinate with customs brokers to facilitate smooth clearance of inbound and outbound freight.

Skills

Attention to detail

Communication

Deadline-driven

Multitasking

Tools

Freight management systems

Carrier portals

Job description

About the Role

Adcom Worldwide is looking for a driven and detail-oriented International Operations specialist to join our Air Freight team in Sacramento, CA. This is an exciting opportunity to be at the heart of global logistics, managing time-sensitive shipments and keeping the world connected. If you thrive in a fast-paced environment and have a passion for international trade, we want to hear from you!

Benefits

• 401(k) matching
• Health insurance
• Paid time off

Responsibilities

• Coordinate and manage international air freight shipments from origin to destination
• Prepare and process export/import documentation including airway bills, commercial invoices, and customs entries
• Communicate with overseas agents, airlines, and carriers to ensure timely movement of cargo
• Monitor shipment status and proactively resolve delays, exceptions, or compliance issues
• Ensure adherence to international trade regulations, customs compliance, and TSA security requirements
• Provide exceptional customer service by delivering accurate shipment updates and solutions
• Coordinate with customs brokers to facilitate smooth clearance of inbound and outbound freight

Requirements

• Prior experience in international air freight, freight forwarding, or logistics operations
• Knowledge of import/export regulations, Incoterms, and customs compliance procedures
• Familiarity with freight management systems and carrier portals
• Strong attention to detail with the ability to manage multiple shipments simultaneously
• Excellent written and verbal communication skills for coordinating with global partners
• Ability to work in a fast-paced, deadline-driven environment
• IATA or Customs Broker license a plus

About Us

Adcom Worldwide is a trusted name in global freight forwarding and logistics, delivering seamless international shipping solutions to businesses across the globe. Our customers rely on us for our expertise, reliability, and commitment to getting their cargo where it needs to be — on time, every time. Our team is our greatest asset, and we foster a collaborative, growth-oriented workplace where logistics professionals can truly thrive.

Compensation: $41,600.00 - $57,000.00 per year

With over 30 years of experience, Adcom Worldwide provides quick access to a complete worldwide network of Logistics Professionals. We can manage your shipments to and from some of the most difficult environments in the world. We have the experience and customized service to help your business run as efficient as possible.