Import Transportation Agent

Expeditors; Utah; On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401(k) Plan with match

Health Insurance

Training and development

Job summary

Expeditors in Utah is seeking an Import Transportation Agent focused on coordinating international shipments and ensuring accurate data entry. You will work with customers and service providers to meet delivery timelines, maintain compliance, and support billing processes.

Ideal candidates demonstrate strong interpersonal skills, English fluency, and proficiency in MS Office. This is a full-time, on-site role within a supportive team and growing company environment.

Qualifications

• Pro-active, strong organizational skills and attention to detail.
• Fluent in English with clear written and verbal communication.
• Proficient in standard MS Office tools (Excel, Word, PowerPoint).
• Ability to interact professionally with customers and suppliers.
• Experience in import/logistics is a plus (not required).
• Understanding of documentation processes is a plus.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into operating systems.
• Track and trace Air and Ocean Import files.
• Ensure timely delivery of freight to customers.
• Send documents to customers or brokers for customs.
• Assist in billing and relationship management with suppliers.
• Communicate with customers to arrange shipments.
• Support adherence to OPS and regulatory requirements.
• Respond to emails and requests promptly.

Skills

Interpersonal skills

Organizational skills

English fluency

Communication clarity

Customer service mindset

Tools

Excel

Word

PowerPoint

Job description

Wanting to start a new career? Looking for a great company and team to take the time and train you in a role and then help you grow? Like working with great team and fantastic customers?

Check out Expeditors!

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250 locations worldwide
• Fortune 500
• Globally unified systems

An Expeditors Import Transportation Agent responsibility may include:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system.
• Track and trace Air and Ocean Import files as required.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and Service Providers billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)
• Meet KPI (metrics) standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external)

Requested qualifications for an Expeditors Import Transportation Agent:

• 0-12 months related experience and/or training; or equivalent combination of education and experience
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• Fluent in English - reading and writing
• Understanding of air documentation process a plus

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Position is full time (40 hours per week) Monday through Friday