Import Team Lead

Johnson Service Group, Inc.; Houston (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Johnson Service Group, Inc. in Houston, TX seeks an Import Team Lead to oversee import operations, lead a team of import professionals, and act as a senior resource for clients and internal stakeholders.

The role offers a hybrid/remote schedule and professional growth within a global logistics setting. The ideal candidate will have 5+ years in import or customs brokerage, strong regulatory knowledge, and experience guiding high-volume, multi-account operations while maintaining strict compliance

Qualifications

• 5+ years of import, customs brokerage, and/or freight forwarding experience.
• Experience leading a team of import professionals and managing multiple accounts.
• Strong knowledge of customs regulations, tariff classification, and compliance.

Responsibilities

• Lead, mentor, and develop a team of import specialists and support staff.
• Oversee day-to-day import operations, customs clearance, documentation, and compliance.
• Ensure adherence to U.S. customs regulations, tariff classifications, and documentation requirements.
• Oversee freight forwarding activities, including freight movement, quotations, and coordination with overseas agents and vendors.
• Serve as a senior point of contact for key clients and resolve complex operational issues.
• Review import documentation and clearance activity for accuracy and compliance.
• Monitor reporting and identify opportunities for process improvement and increased efficiency.
• Develop and maintain SOPs and provide ongoing training and knowledge sharing.
• Support client billing, vendor payments, and other administrative functions as needed.

Skills

Team leadership

Import operations

Regulatory compliance

Client service

Problem solving

Multitasking

Education

High school diploma

Bachelor's degree in logistics or related field

Tools

CargoWise

Microsoft Excel

Job description

Johnson Service Group, a national recruiting firm is currently seeking an Import Team Lead for our customs brokerage client in the Houston, TX area. This will be a full-time position offering a hybrid/remote schedule.

Summary

Our client is an established international logistics organization seeking an experienced Import Team Lead to oversee import operations, lead a team of import professionals, and serve as a senior resource for clients and internal stakeholders.

Key Responsibilities

• Lead, mentor, and develop a team of import specialists and support staff.
• Oversee day-to-day import operations, customs clearance, documentation, and compliance.
• Ensure adherence to U.S. customs regulations, tariff classifications, and documentation requirements.
• Oversee freight forwarding activities, including freight movement, quotations, and coordination with overseas agents and vendors.
• Serve as a senior point of contact for key clients and resolve complex operational issues.
• Review import documentation and clearance activity for accuracy and compliance.
• Monitor reporting and identify opportunities for process improvement and increased efficiency.
• Develop and maintain SOPs and provide ongoing training and knowledge sharing.
• Support client billing, vendor payments, and other administrative functions as needed.

Qualifications

• 5+ years of import, customs brokerage, and/or freight forwarding experience.
• Previous team leadership or supervisory experience.
• Strong knowledge of customs regulations, import procedures, tariff classification, and compliance.
• Experience managing customs clearance and international cargo movement.
• Strong client service, communication, problem-solving, and organizational skills.
• Ability to manage high-volume activity and multiple accounts simultaneously.
• CargoWise experience and Specialist certification required.
• Proficiency with Microsoft Office, particularly Excel.
• High school diploma required; bachelor's degree in logistics, international trade, business, or related field is a plus.
• Customs Broker License and/or CCS certification preferred.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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