Air Import Specialist

3M HEALTHCARE; New York (NY); On-site; USD 35,817 - 42,705; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Health insurance

401(k) plan

Bonus potential

Job summary

JAS Forwarding (USA), Inc. seeks an Air Import Specialist to manage air import shipments, coordinate with airlines and clients, and ensure high-quality service. The role requires strong organization, attention to deadlines, and knowledge of US customs practices.

You will track cargo arrivals, process documentation, generate notices and invoices, and communicate status to customers. Travel is minimal and the work is performed in a climate-controlled office environment.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years’ experience in Air imports or a combination of education and expertise.
• Cargowise (C1) experience is preferred.
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred.

Responsibilities

• Track arrivals of cargo via web, with JAS origin and warehouse.
• Receive customer service transmissions and send them to the warehouses before 8 hours arrival of the flight.
• Report missing documents/packages to customer service, origin and customer.
• Enter and forward the transmissions sent by customer services to generate the operation.
• Generate the notice of arrival of the cargo to the warehouse/fiscal warehouse; send the dispatch.
• Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
• Coordinate the sending of documents to customers by courier.
• Issue insurance according to customer service instruction.
• Comply with customs transmissions at the time regulated by customs.
• Notify the client of the arrival of their cargo immediately.
• Daily track all pending flights, reporting delays or other.

Skills

Air imports experience

Organizational skills

Written and verbal communication

Microsoft Office

Detail oriented

Self-motivation

US customs knowledge

Education

High School Diploma or GED

Tools

Cargowise (C1)

Job description

Overview

JAS is an international, non-asset-based supply chain services and solutions company offering air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services.

The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. The role involves coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The specialist offers effective solutions, adheres to company policies, and ensures full compliance with relevant laws, regulations, and industry best practices.

Responsibilities

• Track arrivals of cargo via web, with JAS origin and warehouse.
• Receive customer service transmissions and send them to the warehouses before 8 hours arrival of the flight.
• Report missing documents/packages to customer service, origin and customer.
• Enter and forward the transmissions sent by customer services to generate the operation.
• Generate the notice of arrival of the cargo to the warehouse/fiscal warehouse; send the dispatch.
• Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
• Coordinate the sending of documents to customers by courier.
• Issue insurance according to customer service instruction.
• Comply with customs transmissions at the time regulated by customs.
• Notify the client of the arrival of their cargo immediately.
• Daily track all pending flights, reporting delays or other.

Supervisory Responsibilities

None

Qualifications

• Minimum 3 years’ experience in Air imports or a combination of education and expertise.
• Excellent organizational skills.
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self‑motivated, able to work in a team and independently.
• Knowledge of US customs laws, practices and procedures.
• Able to perform essential duties without posing a direct threat to self or others.
• Able to interact positively and effectively with co‑workers, subordinates and supervisors.

Education & Experience

• High School Diploma or GED required.
• Minimum 3 years’ experience in Air imports or a combination of education and expertise.
• Cargowise (C1) experience is preferred.
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred.
• OGA experience is preferred.

Environment

100% performed in a climate‑controlled internal office environment, working under normal office conditions. Travel up to __% required in support of the position’s responsibilities. The job requires sitting, standing, walking, using hands and fingers, speaking and hearing; often involves stopping, kneeling, crouching, lifting up to a maximum of 25 pounds, and working in a fluid, fast‑paced environment.

Additional

Follow Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Responsibilities may change over time in accordance with the company’s business needs.

Pay and Benefits

Pay range: $26.50 - $31.25 per hour, depending on qualifications and experience. The range represents the base compensation potential and specific compensation will be based on factors such as skills, experience and other relevant qualifications.

Additional benefits include dental, vision, and health insurance, 401(k), bonuses (depending on role), etc.

EEO Statement

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

JAS USA is a customs broker, governed by federal regulation. The company may have its brokerage license suspended or revoked if it knowingly employs or continues to employ any person who has been convicted of a felony without written approval of that employment. A background check will be conducted to determine if you have been convicted of a felony. If so, absent special circumstances, you will not be hired or will be terminated immediately.