Import Processing Specialist

Heritage Customs Services; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Excellent medical benefits

Employer funded HRA

Disability coverage

Vacation and sick leave

Dental and Vision

Remote work across the United States

Job summary

Heritage Customs Servicies is expanding its fully remote national customs brokerage team to include an experienced Import Processing Specialist to manage end-to-end customs clearances for a diverse customer base. In this role you will leverage critical thinking and attention to detail to process accurate, compliant entries and post-entry filings using modern technology.

The ideal candidate has 3–5 years of hands-on US import clearance experience, strong HTS and valuation knowledge, and

Qualifications

• 3–5 years of hands-on experience processing US import clearances.
• Strong HTS classification and valuation knowledge.
• Proficiency with ABI, ACE, and PGA portals.
• Customs broker license or CCS preferred.
• Ability to work remotely in a time-sensitive environment.
• Spanish-speaking support background is a plus.

Responsibilities

• Prepare and submit entries and PSCs via KlearNow ABI software.
• Data validation: HTS, origin, valuation, and PGA reporting.
• Drive duty optimization using FTAs and tariff exceptions.
• Maintain queues, releases, rejects, and escalations.

Skills

US import clearances

HTS classification

Valuation & currency conversion

ABI software

ACE

PGA portals

Communication tools (Teams, Email)

Spanish language

Scheduling flexibility

Education

Customs broker license or CCS

Tools

ABI software

ACE system

PGA portals

Job description

Import Processing Specialist (TUESDAY - SATURDAY WORKING HOURS)

100% REMOTE WORK

Role Overview

Heritage Customs Servicies is growing our fully remote national customs brokerage team to include an experienced Import Processing Specialist to manage end-to-end customs clearances for our diverse customer base.In this role you will leverage deep critical thinking skills and a keen eye for detail processing accurate, compliant, and efficient entry and post-entry filings. The ideal candidate takes great pride in their 'broker brain' being a superpower and contributing towards modernizing customs clearance using advanced technology

Key Responsibilities

• Customs Entry Clearance: prepare and submit entries and PSCs using KlearNow ABI software accurately and on time, every time
• Data Validation: manage the decision matrix for the data declared on the entry including, but limited to, confirming the correct HTS classification, country of origin, valuation, tariff stacking, and PGA reporting
• Duty Optimization: from free trade agreements to punitive tariff exceptions be intentional about consistent use of defensible cost savings opportunities
• Proactive Resolution: keep work queues clean and releases timely with shipment notes, active reject and hold management, DIS responses, PGA uploads, and any technical escalations

Qualifications & Skills

• Experience: 3-5 years of current, hands-on experience specifically processing US import clearances and/or corrections
• Technical Proficiency: strong, practical knowledge of HTS classification principles, valuation (navigating additions, deductions, and currency conversion), trade programs (assessing whether an FTA or AD/CVD case could apply without risking assumptions, for example), and adaptability to evolving tech tools such as ABI software, ACE, and PGA portals
• Effective Communication: working remotely in a time-sensitive environment requires that you be able to leverage multiple tools such as ABI, Teams, and email concurrently, to convey messaging that delivers results and instills trust
• Education/Credentials: an individual customs broker license, CCS, or other certification is strongly preferred; equivalent hands-on experience also considered
• Preferred Considerations: being able to contribute any of these additional differentiators can help you to stand out from other candidates
• PGA Experience: Comprehensive working knowledge and/or relationships with FDA (food/contact surfaces, medical devices, etc.), TSCA, Lacey Act, EPA, DOT is highly advantageous
• Southern Border Background: high volume truck shippers with repeat daily imports benefit from highly attentive and Spanish-communicating support
• Scheduling Flexibility: managing business continuity may require the ability to work extended hours including evenings and weekends
• Specialized Industry Vertical Knowledge: being an SME for automotive, chemicals, oil & gas, civil aircraft, punitive tariff treatment / exceptions, etc. are always helpful contributions to expanding the overall knowledge base

Compensation and Benefits

• Ditch the commute! This is a fully remote role anywhere in the United States
• Excellent medical benefits effective first day of new month following your hire date including: Medical, Dental, and Vision
• Employer funded HRA to help reduce your out of pocket cost
• Short term and long term disability coverage
• Vacation and sick leave
• Competitive compensation dependent on geographic location