Import Manager - Customs Brokerage

MOHR Talent; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

MOHR Talent in Paterson, NJ, is seeking an experienced Import Manager to lead a skilled entry team. You will ensure timely, accurate, and compliant entry processing, mentoring staff and shaping best practices as the business grows.

A Licensed U.S. Customs Broker is required. The role calls for strong knowledge of U.S. Customs regulations, 5+ years in customs brokerage operations, and leadership abilities to coach entry writers in a fast-paced environment.

Qualifications

• Active U.S. Customs Broker License required.
• 5+ years of experience in customs brokerage operations.
• Strong working knowledge of U.S. Customs regulations, import processes, and trade compliance.

Responsibilities

• Manage daily customs brokerage activity to keep entry processing timely, accurate, and compliant.
• Guide Entry Writers and support staff on U.S. Customs regulations, documentation, and procedures.
• Review entry documentation for accuracy and compliance before submission.
• Monitor and resolve Customs rejections, RFIs, and compliance matters.
• Jump in and prepare and file entries when workload calls for it.
• Develop and maintain SOPs for import operations.
• Coordinate workflow, assign tasks, and keep team productivity balanced.
• Share updates on regulatory changes involving Customs and Partner Government Agencies.
• Coach and develop team members alongside management.

Skills

Customs regulations

Entry writer supervision

Team leadership

Analytical skills

Communication skills

Problem solving

Process improvement

Education

Bachelor's degree

Job description

Import Manager, Customs Brokerage

Paterson, NJ | In-Person | $90,000 - $110,000 /yr | Full-Time

A well established and growing logistics and customs brokerage company with a team that cares about their people is hiring a hands-on Import Manager. You will guide a skilled entry team, keep operations accurate and compliant, and help shape best practices as the business grows. A Licensed Customs Broker is required.

What You’ll Do:

• Manage daily customs brokerage activity to keep entry processing timely, accurate, and compliant
• Guide Entry Writers and support staff on U.S. Customs regulations, documentation, and procedures
• Review entry documentation for accuracy and compliance before submission
• Monitor and resolve Customs rejections, RFIs, and compliance matters
• Jump in and prepare and file entries when workload calls for it
• Develop and maintain SOPs for import operations
• Coordinate workflow, assign tasks, and keep team productivity balanced
• Share updates on regulatory changes involving Customs and Partner Government Agencies
• Coach and develop team members alongside management

What You Bring:

• Active U.S. Customs Broker License (required)
• 5+ years of experience in customs brokerage operations
• Strong working knowledge of U.S. Customs regulations, import processes, and trade compliance
• Experience supervising or mentoring entry writers is highly preferred
• Strong analytical, organizational, and problem-solving skills
• Excellent communication skills and comfort in a fast-paced environment
• Process improvement experience is a plus
• Bachelor’s degree preferred but not required

What’s In It For You:

• A leadership role with real influence on how operations run
• Direct collaboration with senior management on improvements and growth
• A supportive team in a stable, expanding organization
• Hands-on work that keeps you close to the action

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]