Import/Export Documentation Specialist

Turkon America Inc; New York (NY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health insurance coverage

Paid time off

Job summary

Turkon America Inc. in Secaucus, NJ is seeking a detail-oriented Import/Export Documentation Clerk to join the Customer Service team.

This role ensures accurate and timely processing of freight bookings and related documentation while delivering strong customer service. Key duties include processing bookings, data entry, updating SAP/Terminal systems, preparing weekly schedules, and effective communication with customers and internal departments.

Qualifications

• Minimum 1 year of experience in logistics, warehouse operations, or transportation.
• Minimum 2 years of experience in customer service, preferably in logistics or supply chain.
• High School diploma or equivalent; Bachelor's degree preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and good communication skills.

Responsibilities

• Process booking requests accurately and completely.
• Input data into systems and correct any missing information.
• Ensure SAP / Terminal systems are updated and accurate.
• Prepare weekly schedules and distribute to customers.
• Communicate daily with customers, management, and other departments.
• Cross-train in other areas of the team.
• Maintain data quality to support other departments.

Skills

Microsoft Office

Communication skills

Organized

Independence

Education

High School diploma

Bachelor's degree preferred

Tools

SAP

Job description

Turkon America Inc. in Secaucus, NJ is seeking a detail-oriented Import/Export Documentation Clerk to join the Customer Service team.

This role ensures accurate and timely processing of freight bookings and related documentation while delivering strong customer service. Key duties include processing bookings, data entry, updating SAP/Terminal systems, preparing weekly schedules, and effective communication with customers and internal departments.