Import Agent (Full-Time)

Cavalier Logistics in; Cranford (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

401(k)

Employee Assistance Program

Job summary

Cavalier Logistics is hiring a full-time Import Agent to manage documentation for US CBP entries and ensure high-quality service from origin to destination. This role requires handling air and ocean imports, maintaining compliance, and coordinating with overseas offices.

Ideal candidates have strong communication, organizational skills, and attention to detail, with some experience in brokerage workflows and regulatory requirements. Background check is required for employment.

Qualifications

• Ability to meet demanding deadlines.
• Excellent verbal and written communication skills.
• Ability to work independently or as part of a team.
• Detail oriented, thorough and accurate; strong problem solving.
• Solid knowledge of domestic and international geography and ports; basic regulatory knowledge.
• Strong organizing and prioritization skills.
• Strong PC skills.
• Proven analytical and problem-solving abilities.
• Experience communicating via phone, fax, and e-mail; good planning and multitasking.
• Basic knowledge of INCO terms, HTS, and government requirements.

Responsibilities

• A to Z handling of air and ocean imports.
• Provide impeccable customer service throughout origin to destination.
• Audit review of brokerage files and payments to customs.
• Maintain up-to-date customs compliance documentation.
• Process documents via ABI system and arrange invoicing for services.
• Review and respond to customs rejections and information requests.
• Adhere to domestic and international shipping regulations.
• Daily correspondence with overseas offices.
• Collaborate with other departments to deliver high service levels.
• Perform other duties as assigned.
• Must be able to pass a background check.

Skills

Deadline driven

Excellent communication

Independent worker

Detail oriented

Geography knowledge

Organized

PC skills

Analytical problem solving

Phone/fax/e-mail experience

INCO terms knowledge

Education

High School Diploma or GED

Job description

Import Agent (Full-Time) (Finance)

Cavalier Logistics is seeking a full-time Import Agent to join our import team. The successful Import Agent is responsible for processing documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers and providing excellent customer service through clear communication from origin to destination.

Responsibilities

• A to Z Handling of Air and Ocean Imports
• Impeccable customer service
• Perform audit review on all assigned brokerage files and payments to customs
• Maintain and keep current all customs compliance documentation
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate. Arrange both delivery and the invoicing of the import account for services rendered
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
• Adhere to all domestic and international shipping regulations
• Mandatory daily correspondence with overseas offices
• Work closely with other departments to deliver high level of service to customers
• Perform other duties as assigned
• Must be able to pass a background check

Required Skills

• Ability to work with demanding deadlines
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Solid knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Strong PC skills
• Proven analytical and problem-solving skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements

Education

• Minimum High School Diploma or GED

Previous Experience

• 2-years of experience preferred but not required

Benefits & Compensation

• Competitive Compensation - Depends on Experience
• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• 401(k)
• Employee Assistance Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.