Implementation Success Lead

Dealpath; San Francisco (CA); Hybrid; USD 117,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)

401(k) retirement plan

Paid Parental Leave

Flexible Time Off (FTO)

Commuter benefits program

Monthly wellness reimbursement

Job summary

Dealpath is seeking a self-motivated Implementation Manager in San Francisco, responsible for managing customer implementations and improving processes. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in implementation or customer success, with proficiency in Excel. The role includes working closely with product and sales teams, identifying growth opportunities, and enhancing client satisfaction. Dealpath offers competitive compensation within a hybrid work environment.

Qualifications

• 3-5 years of relevant experience in implementation, customer success, or project management.
• Strong knowledge and proficiency in Excel/Google Sheets.
• High attention to detail and problem-solving skills.

Responsibilities

• Manage 6-8 customer implementations with efficiency.
• Identify growth opportunities within customer accounts.
• Relay customer feedback to product and sales teams.

Skills

Implementation management

Project management

Customer success

Communication skills

Excel / Google Sheets

Education

Bachelor's degree or higher

Tools

SQL

Salesforce

Job description

Dealpath is seeking a self-motivated Implementation Manager in San Francisco, responsible for managing customer implementations and improving processes. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in implementation or customer success, with proficiency in Excel. The role includes working closely with product and sales teams, identifying growth opportunities, and enhancing client satisfaction. Dealpath offers competitive compensation within a hybrid work environment.