Implementation Specialist (Remote Position)

PreSales Collective; Plano (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Implementation Specialist to assist clients in implementing software solutions. This remote role involves consulting with clients, developing configurations, and providing training to ensure successful software adoption. Ideal candidates will have a Bachelor's Degree and experience in software implementation.

Qualifications

• PM Certification preferred.
• Experience in Physical Safety and Security preferred.
• Prior experience in software implementation.

Responsibilities

• Consult with clients to determine software configuration.
• Provide training and recommendations on software best practices.
• Assist with documentation of functionality for users.

Skills

Consultation

Training

Project Management

Process Improvement

Education

Bachelor’s Degree

Job description

Implementation Specialist (Remote Position)

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Lensa

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Job Summary

The Implementation Specialist assists external clients in the implementation of software solutions. In this role, you will consult with clients to evaluate needs, develop configurations that support business processes, define and execute on delivery and implementation plans, and provide training and end-user support to ensure successful adoption of the application. The Implementation Specialist works on projects of limited complexity.

Essential Duties And Responsibilities

• Consult with clients to determine software configuration.
• Determine appropriate project implementation timelines with resource allocation to ensure successful and timely delivery.
• Provide training and make recommendations to clients on best practices regarding the use of software.
• Communicate and collaborate with Professional Services and Sales teams to inform of potential risks to successful and timely implementation with recommended mitigating actions.
• Leverage business knowledge to understand the viability and sustainability of implementation practices.
• Identify opportunities for process improvement and client advocacy.
• Assist with documentation of functionality for users and administrators of Omnigo Software.
• Assist the sales team during the sales process as needed.
• Respond to client requests.

Job Requirements

• PM Certification preferred.
• Experience in Physical Safety and Security preferred.
• Prior experience in software implementation.
• Bachelor’s Degree preferred.

AA/EOE/M/F/Disabled/Vet

This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Think Tanks

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