Implementation Specialist (Remote Position)

Lensa; Plano (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Implementation Specialist for a fully remote position. The role involves assisting external clients with the implementation of software solutions, evaluating needs, training clients, and ensuring successful adoption of applications. Ideal candidates will have a bachelor's degree and project management experience.

Qualifications

• PM Certification preferred.
• Experience in Physical Safety and Security preferred.
• Prior experience in the implementation of software programs.

Responsibilities

• Consult with clients to determine software configuration.
• Provide training and best practices on software usage.
• Communicate with Professional Services and Sales teams.

Skills

Consulting

Project Management

Communication

Training

Education

Bachelor’s Degree

Job description

Implementation Specialist (Remote Position)

Omnigo Software

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Domain Consultant 2 San Francisco, California, United States, Remote

The Implementation Specialist assists external clients in the implementation of software solutions. In this role you will consult with clients to evaluate needs and develop configurations that support business processes, define, and execute on delivery and implementation plan, and provide training and end-user support to ensure the successful adoption of the application. The Implementation Specialist works on projects/matters of limited complexity.

Essential Duties and Responsibilities

Consult with clients to determine software configuration

Determine appropriate project implementation timeline with resource allocation to ensure successful and timely delivery

Provide training and make recommendations to clients on best practices regarding the use of software

Communicate and collaborate with Professional Services and Sales teams to inform of potential risks to successful and timely implementation with recommended mitigating actions

Leverage business knowledge to understand the viability and sustainability of implementation practices

Identify opportunities for implementation process and client advocacy improvement

Assist with documentation of functionality for users and administrators of the Omnigo Software

Assist the sales team during the sales process as needed

Respond to client requests.

Job Requirements

PM Certification preferred

Experience in Physical Safety and Security preferred

Prior experience in the implementation of software programs

Bachelor’s Degree preferred

AA/EOE/M/F/Disabled/Vet

This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

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Implementation Specialist (Remote Position)

Job Summary The Implementation Specialist assists external clients in the implementation of software solutions. In this role you will consult with clients to evaluate needs and develop configurations that support business processes, define, and execute on delivery and implementation plan, and...