Implementation Specialist (Remote)

Freddie Mac; Nashville (TN); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in Human Resources Solutions is seeking a Project Manager to lead client implementations and service expansions. This role requires strong project management skills, analytical abilities, and excellent communication to ensure successful delivery. Join a supportive workplace that values innovation and offers opportunities for career growth.

Qualifications

• Minimum of 2 years of project management experience in a client-facing onboarding/implementation environment.
• Exceptional verbal and written communication skills, including executive-level client interaction.

Responsibilities

• Lead the full implementation process for new clients and service expansions.
• Serve as the primary project lead and point of contact for clients.

Skills

Communication

Analytical Skills

Education

Bachelor's degree

Tools

MS Office Suite

Salesforce

Job description

Employer Industry: Human Resources Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Recognized as a top workplace by multiple publications, highlighting a supportive culture
- Involvement in dynamic team-building opportunities and leadership development programs
- Work in a collaborative environment that values innovation and creativity
- Engage in meaningful projects that make a real impact on clients

What to Expect (Job Responsibilities):
- Lead the full implementation process for new clients and service expansions, ensuring timely and accurate delivery of services
- Serve as the primary project lead and point of contact for clients, demonstrating professionalism and strategic consulting skills
- Document and maintain implementation activity using preferred software, ensuring visibility and accountability across projects
- Analyze client contracts to ensure implementation scope aligns with contractual obligations and internal capabilities
- Drive cross-functional coordination with supporting roles to ensure project milestones are met on time

What is Required (Qualifications):
- Bachelor's degree required, preferably in a business-related field
- Minimum of 2 years of project management experience in a client-facing onboarding/implementation environment
- Exceptional verbal and written communication skills, including executive-level client interaction
- Strong analytical skills and experience with scoping requirements and managing technical integrations
- Proficiency in MS Office Suite, Outlook, Internet, and Salesforce

How to Stand Out (Preferred Qualifications):
- Project Management Certification
- Experience in employment verification, unemployment claims, or a related compliance-heavy industry
- Demonstrated ability to lead cross-functional projects and navigate competing priorities independently

#HumanResources #ProjectManagement #CareerGrowth #TopWorkplace #ClientEngagement

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