AI Implementation Specialist, US

Therapixel; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

A leading software company specializing in AI for medical imaging is seeking an AI Implementation Specialist. This role involves managing product deployment, ensuring integration within customer environments, and maintaining customer satisfaction. Ideal candidates will have experience in health IT and strong technical skills.

Benefits

Positive and flexible working environment

Supportive environment for women

Annual company seminars

International working environment

Qualifications

• 2+ years of relevant experience in health IT companies or clinical institutions.
• Successful previous experience in integrating medical software solutions.

Responsibilities

• Manage deployment of products at customer sites.
• Define project plans and ensure deadlines are met.
• Provide technical support and address customer feedback.

Skills

Analytical mind

Attention to details

Communication

Planning

Customer satisfaction

Education

Graduated in Computer Science

Graduated in Biomedical Engineering

Tools

DICOM

PACS

RIS

HL7

Windows

Linux

Containers technologies

Job description

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Therapixel - a leading software company specializing in Artificial Intelligence applied to medical imaging.

Our goal is not only to provide radiologists with innovative software, designed with a high level of safety, quality, and performance, to help them improve their clinical practice, but also help women by contributing to the early detection of breast cancer.

A newly created position to reinforce our Operations team.

You have several years of relevant experience in health IT companies or in clinical institutions

You have previous experience in integrating medical software solution

You have advance knowledge of Windows, Linux and containers technologies and practical knowledge of DICOM, PACS, RIS, Worklist, HL7

Show us you are the ideal candidate!

More details about the position:

The AI Implementation Specialist manages the deployment of our product at prospect and customer sites—from technical discussions to workflow integration into clinical practice—and ensures its integration within the customer’s environment and partner ecosystems.

As our AI Implementation Specialist your Missions and Responsibilities, will be:

• Analyzing the prospects or customer’s or partner specifications, context environment and needs.
• Defining a project plan and ensure that all parties are committing to respect the deadlines and keep the plan up to date .
• Managing the technical interaction with the prospect or customer.
• Being proactive, propose and implement technical or workflow solutions.
• Updating and providing feedback to involved parties all along the project phases on a regular agreed basis.
• Receiving, answering, and analyzing customer feedbacks together with the Product team.
• Addressing frontline technical issues and implementing workaround and patches at customers’ sites.
• Escalading issues to the Product team and Design and Maintenance department.
• Transferring training request or clinical questions to clinical trainers.
• Ensure customer satisfaction throughout the utilization of the product.
• Writing installation site documentation and reports.
• Provide technical support on the product for the sales team
• Participate to sales and product demo when technical topics are discussed
• Participate to tradeshows when requested

It’s necessary to have:

• Graduated in Computer Science or/and Biomedical Engineering
• 2+ years of relevant experience in health IT companies or in clinical institutions
• Successful previous experience in integrating medical software solution
• Successful previous experience in customer project portfolio management
• Extremely rigorous in project follow-up;
• Analytical mind, attention to details and focusing on project critical points
• Advance knowledge of Windows, Linux and containers technologies
• Practical knowledge of DICOM, PACS, RIS, Worklist, HL7

This is an exciting opportunity if you are:

• At ease to communicate efficiently with and adapt to various professions such as developers, biomedical engineer, IT technicians (PACS, RIS…), and medical staff like radiologist and technologist
• Self-starter, very organized, good planning and follow up skills and excellent interpersonal skills.
• Motivated to learn new things.
• Eager to ensure customer satisfaction.

Our working conditions.....

• A positive and flexible working environment, with a remote culture.
• Supportive environment (hiring, retaining, and promoting women is an integral part of our company’s culture).
• Annual company seminars to discover beautiful places in France and make strong connections.
• International working environnement
• Location: (remote)
• Competitive salary depending on experience

We are a multicultural, dynamic, and dedicated team.

We create a challenging work environment driven by talented people who share the same vision and passion.

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We are proud to foster a workplace free from discrimination. We encourage all qualified individuals to apply.

Our strong sense of mutual commitment creates synergy pushing away all medical imaging limits.

BE PART OF OUR PASSIONATE TEAM TODAY!

SEND YOUR CV AND COVERING LETTER TO [e-mail]

Here are the stages in our recruitment process

• Discussions about your driving forces, your ambitions and our mindset
• Technical tests
• Discussions with one or more members of the team, including your future manager
• Discussions with our CEO or Chief People Officer

Our recruitment process is mainly conducted by videoconference.

Discover our journey and culture on therapixel.com and our product on mammoscreen.com!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Equipment Manufacturing

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