Payroll Implementation Specialist - Remote

Asure Software; Nashville (TN); Remote; USD 59,000 - 74,000; Full time

Job summary

A leading company in Human Capital Management is seeking a Payroll Implementation Specialist to ensure successful software implementation for clients. The role involves training, client communication, and collaboration across departments. Ideal candidates will have consulting experience in HCM systems and strong communication skills. Join a team focused on employee growth and client satisfaction.

Benefits

Medical, Dental, Vision, HSA, FSA from day 1

Company-paid Life Insurance

401(k) with 3% safe harbor contribution

Employee Stock Purchase Program

Fitness Reimbursement

Self-Managed PTO

Qualifications

• 3+ years of consulting experience in implementing HCM software systems.
• Knowledge of payroll, benefits, recruitment, and performance management laws.

Responsibilities

• Ensure successful implementation for clients, acting as a subject matter expert.
• Conduct group presentations, training sessions, and provide software instruction.

Skills

Communication

Project Organization

Customer Service Orientation

Education

Bachelor’s Degree

Tools

Microsoft Office

HRIS

Payroll Software

Job description

Payroll Implementation Specialist - Remote

Join to apply for the Payroll Implementation Specialist - Remote role at Asure Software.

About Us

Over 650 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to grow, stay compliant, and optimize their resources. Our platform empowers over 80,000 clients to build great teams and manage their people effectively in a changing HR landscape. Our HCM solutions include Payroll & Tax, HR, Time & Attendance software, and HR services ranging from compliance tools to fully outsourced HR departments.

Must live in or be willing to relocate to one of the following states:

AL, AZ, CA, CO, CT, DE, FL, GA, IA, IL, IN, KY, MA, ME, MI, MN, MO, MS, NC, NE, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI.

Responsibilities

• Follow corporate policies, procedures, and service standards.
• Ensure successful implementation for clients, acting as a subject matter expert.
• Conduct group presentations, training sessions, and provide software instruction.
• Communicate with customers via phone, video, and email to provide information and resolve issues.
• Gather client information and investigate errors in CRM systems.
• Relay client concerns and prepare responses to inquiries.
• Maintain records of customer interactions and transactions.
• Identify root causes, trends, and work towards increasing customer satisfaction.
• Collaborate across departments to support clients and promote company values.
• Provide administrative support and deliver results timely.
• Ensure client adoption of products and procedures, and provide project updates.

Qualifications

• Bachelor’s Degree preferred or equivalent experience.
• 3+ years of consulting experience in implementing HCM software systems.
• Knowledge of payroll, benefits, recruitment, and performance management laws and regulations.
• Experience with HRIS, payroll software (preferably Asure), and recruiting systems.
• Strong project organization, presentation skills, and customer service orientation.
• Excellent communication skills, business analysis, and conflict management skills.
• Ability to learn new technologies quickly and teach adult learners.
• Proficient in Microsoft Office and other relevant software.
• Willingness to learn, take ownership, and travel occasionally.

Compensation & Benefits

The salary range is $59,000 - $74,000 annually, depending on experience. Benefits include:

• Medical, Dental, Vision, HSA, FSA from day 1
• Company-paid Life Insurance, Disability coverage
• 401(k) with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement
• Self-Managed PTO

Our Mission & Values

We aim to provide HCM solutions that foster growth, support our employees, and serve our communities, all while growing shareholder value. Our core values include embracing change, integrity, ownership, delivering excellence, and kindness.

Additional Information

We are an equal opportunity employer. All candidates must be authorized to work in the US. No agency resumes accepted. Unsolicited resumes will be property of Asure Software and no fee will be paid for them.

Job Details

• Senior Level: Mid-Senior
• Employment Type: Full-time
• Function: Human Resources
• Industry: Human Resources Services