Implementation Specialist (Greece)

Base.com; Kentucky; Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Base.com is seeking an Implementation Specialist to lead enterprise implementations from meeting to go-live. You will translate business needs into working integrations, build them, and collaborate with ENT clients in a hands-on role that sits between business and technical teams.

You'll own projects end to end, connect marketplaces and ERPs, and bring technical specs to life. English fluency and client-facing excellence are required for success in a global scale role.

Qualifications

• Experience translating client needs into technical specs.
• Hands-on implementation work for enterprise clients.
• Comfortable speaking with both business and technical stakeholders.

Responsibilities

• Own each implementation end to end from kickoff to go-live.
• Build integrations by connecting marketplaces, ERPs and ecommerce platforms, troubleshoot as needed.
• Translate client needs into technical specifications and solutions.
• Join presales meetings covering technical scope and feasibility.
• Be the main client contact to ensure outcomes match requirements.

Skills

Business-technical bridge

Ownership of projects

Enterprise implementations

LLMs for code generation

Client communication

Fluent English

Tools

Magento

OpenCart

Cursor

Job description

Base.com is the all-in-one commerce operating system trusted by thousands of sellers worldwide. We provide a proprietary SaaS solution that enables merchants to scale, automate, and optimize their operations across every sales channel: from OMS and WMS to PIM, marketplace management, and AI-powered automation: with 1,700+ integrations (Amazon, Skroutz, Trendyol, eMAG, Shopify, WooCommerce, SAP, and more).

Following rapid international expansion in 20 countries, Base.com expanded to Greece in 2025. As one of the core sales hires in the Greek market, you'll play a defining role in shaping go-to-market, closing enterprise accounts, and be part of the changing e-commerce ecosystem in Greece.

About the role

We're looking for an Implementation Specialist to take full ownership of enterprise implementations, from the first meeting to go-live. You'll work closely with our ENT clients, translate their business needs into working integrations, and build those integrations yourself. It's a hands-on role that sits between the business and technical sides, so you'll be equally comfortable in a client meeting and in the details of an integration.

What you'll do

• Own each implementation end to end, from kickoff and requirements gathering through go-live and handover
• Build the integrations yourself, connecting marketplaces, ERPs and ecommerce platforms, and troubleshoot when needed
• Translate ENT clients' business needs into technical specifications and turn them into working solutions
• Join presales meetings with ENT clients alongside the sales team, covering the technical scope and feasibility of the solution
• Be the main point of contact for the client throughout the project and make sure the outcome matches the requirements

What we're looking for

• Someone who can bridge the business and technical sides, comfortable talking to a client one moment and building the solution the next. We care about how you think and deliver, not about a specific title on your CV
• Strong ownership of your projects and a self-motivated drive to keep learning and growing, since you'll be delivering the technical work hands-on
• Hands-on experience with technical implementations for enterprise clients, ideally involving ERPs and ecommerce platforms such as Magento, OpenCart and similar
• Experience using LLMs for code generation and/or tools like Cursor
• Great energy and a collaborative attitude that makes clients and teammates want to work with you
• Ability to communicate clearly with both technical and non-technical people, in writing and in person
• Fluent English is mandatory, day-to-day communication inside Base is in English

Why Base?

• Established business. Growth-stage opportunity.
  We're not asking you to join an unknown startup and prove the concept. Base already operates globally with an established technology platform and customer ecosystem. Your opportunity is to help accelerate our next phase of Greece growth.
• Make an impact.
  Our organisation is growing, which means your ideas, customer insight and market knowledge can genuinely influence how we develop.
• Sell something that solves real complexity.
  As ecommerce businesses expand across marketplaces, warehouses, countries and fulfillment partners, their operations become increasingly difficult to manage. Base exists to simplify that complexity.
• Global capability behind you.
  You'll have the technology, product expertise, international experience and wider organisation of an established global business supporting you.
• Strong earning potential.
  Competitive base salary with uncapped commission and accelerators for over-performance.
• Career runway.
  As the organisation grows, we want the people driving that growth to develop with it.

What do we offer

• A seat at a top-tier global product in the e-commerce automation space.
• The chance to shape the Greek market as part of the core team.
• High autonomy in decision-making and process development.
• Competitive salary + a commission plan tied to actual invoiced revenue.
• Hybrid work model.

Join Us!