Implementation Specialist - Elevate Success & Solutions

ADP, Inc.; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

ADP, Inc. is hiring an Implementation Specialist to combine knowledge with ADP training to create exceptional onboarding experiences for product or service implementations. You’ll apply industry and product knowledge to optimize configurations and ensure client satisfaction throughout the implementation lifecycle.

The role emphasizes collaboration across departments, adherence to implementation timelines, and maintaining high ethical and service standards in a global, client-focused environment.

Qualifications

• 3–5 years of experience in a B2B client service or systems integration environment.
• Basic project management skills required.
• Fluent in Spanish (spoken and written).

Responsibilities

• Implement ADP solutions for clients following ADP guidelines and client expectations.
• Load and convert client data to ADP solutions as required.
• Collaborate with departments to ensure timely solution delivery and client satisfaction.
• Maintain accuracy of client setup and stay engaged with the client throughout implementation.

Skills

Client service

Project management

Spanish

Analytical skills

Microsoft Office

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Web technologies

Job description

ADP, Inc. is hiring an Implementation Specialist to combine knowledge with ADP training to create exceptional onboarding experiences for product or service implementations. You’ll apply industry and product knowledge to optimize configurations and ensure client satisfaction throughout the implementation lifecycle.

The role emphasizes collaboration across departments, adherence to implementation timelines, and maintaining high ethical and service standards in a global, client-focused environment.