Implementation Specialist - Dec '24/May '25 Grads

Fairygodboss; Tempe (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellness benefits start on Day 1

Ongoing training and development

Company-paid volunteer time

Job summary

Fairygodboss is seeking an Implementation Specialist to onboard new clients and help them effectively use ADP’s products and services. You will partner with clients to understand their needs and implement comprehensive solutions.

The ideal candidate will have at least one year of client service experience. This position is located in Tempe, Arizona, and offers an inclusive workplace culture.

Qualifications

• At least one year of experience in a client service or customer service environment.
• Relevant experience may include military service.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution.
• Implement ADP technologies and analyze existing systems.
• Collaborate with internal teams to manage projects.

Skills

Client service experience

Microsoft Office proficiency

Job description

ADP is hiring an Implementation Specialist.

As an Implementation Specialist you onboard new clients and help them comfortably use ADP’s products and services. You ensure solutions deliver and exceed client expectations, supported by award‑winning training and world‑class service guidelines.

What You’ll Do: Responsibilities

• Consult with Clients to Deliver a Comprehensive ADP Solution. You partner with clients to understand their business and related needs, guiding them toward the best solution for their requirements.
• Implement ADP Technologies. You analyze existing systems, interface requirements, and business processes, incorporating new processes, tools, and approaches when recommending and implementing the ADP solution.
• Partner Internally. You collaborate with ADP associates in sales and customer service, exchanging routine information with project team members about priorities, timeliness, and issues.
• Multi‑Task & Communicate. You effectively manage multiple time‑sensitive follow‑ups and projects, clearly and concisely share essential information, and are comfortable using Microsoft Office products.

Required Qualifications

• You have at least one year of experience in a client service or customer service environment.
• Alternatively, relevant experience may include military service.

Why You’ll Love Working Here

• Be yourself. A culture that values equity, inclusion, and belonging creates a safe space.
• Belong. Join a Business Resource Group and connect with diverse networks.
• Grow your career. An agile, fast‑paced environment with many progression opportunities.
• Continuously learn. Ongoing training, development, and mentorship.
• Health and wellness. Best‑in‑class benefits start on Day 1.
• Work for community impact. Company‑paid volunteer time and giving back.

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

ADP has a long proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.