Implementation Manager I – Healthcare Tech (Go‑Live Leader)

SmithRx; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Highly competitive wellness benefits

401(k) Retirement Savings Program

Paid Company Holidays

Professional development and training opportunities

Job summary

A rapidly growing Health-Tech company is seeking an Implementation Manager I to join the Customer Success team in Plano, Texas. This role requires end-to-end accountability for implementation projects, driving project teams to milestones while ensuring high quality outcomes. Candidates should have a bachelor's degree, 5-8 years of experience, and preferably some healthcare or pharmacy background. The company offers a competitive benefits package including medical, dental, and wellness benefits.

Qualifications

• 5-8 years of work-related experience required.
• Healthcare and/or pharmacy experience strongly preferred.
• Salesforce experience preferred.

Responsibilities

• Be the primary face to the client during the implementation process.
• Conduct impact analysis with client for requirements.
• Ensure all requirements are documented and approved.

Skills

Healthcare and/or pharmacy experience

Salesforce experience

Strong communication skills

Creative problem-solving

Execution-focused ethic

Flexible and adaptable

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Office

Job description

A rapidly growing Health-Tech company is seeking an Implementation Manager I to join the Customer Success team in Plano, Texas. This role requires end-to-end accountability for implementation projects, driving project teams to milestones while ensuring high quality outcomes. Candidates should have a bachelor's degree, 5-8 years of experience, and preferably some healthcare or pharmacy background. The company offers a competitive benefits package including medical, dental, and wellness benefits.