Implementation Manager: AI-Driven Healthcare Ops (NYC)

Clarion, Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive healthcare

Flexible time off

Meaningful equity opportunities

Quarterly retreats

Weekly team lunches

Job summary

A healthcare technology company based in New York City is seeking an experienced Implementation Manager to oversee customer deployments from kickoff to go-live. The role involves managing complex software implementations, leading teams, and enhancing operational efficiencies through AI-driven solutions. Ideal candidates will have 3+ years in project management and a strong ability to interface with customers and technical stakeholders. The position offers a chance to impact healthcare accessibility significantly and comes with competitive benefits.

Qualifications

• 3+ years running complex software implementations, technical onboarding, or customer-facing project management.
• Comfortable navigating APIs, configuration interfaces, and technical documentation.
• Track record of managing multi-workstream projects and holding cross-functional resources accountable.

Responsibilities

• Run every customer deployment from kickoff through go-live.
• Collect and organize customer inputs and configure the platform.
• Lead kickoff calls and manage stakeholder communications post-launch.

Skills

Implementation experience

Semi-technical fluency

Project leadership

Customer-facing presence

Bias toward action

Job description

A healthcare technology company based in New York City is seeking an experienced Implementation Manager to oversee customer deployments from kickoff to go-live. The role involves managing complex software implementations, leading teams, and enhancing operational efficiencies through AI-driven solutions. Ideal candidates will have 3+ years in project management and a strong ability to interface with customers and technical stakeholders. The position offers a chance to impact healthcare accessibility significantly and comes with competitive benefits.