Implementation manager

Cinnamon Inc.; United States; On-site; USD 95,000 - 150,000; Full time

Job summary

Cinnamon Inc. is seeking an Implementation Manager to lead healthcare technology implementations and integrations for our customers.

You will partner with customers, engineering, product, operations, and third-party vendors to manage HL7 interfaces and SFTP integrations from planning through go-live. The ideal candidate combines healthcare IT and project management expertise, with strong problem-solving, organization, and relationship-building skills, to ensure secure data exchange and

Qualifications

• Bachelor’s degree in Healthcare Administration, Information Technology, or related field.
• 5+ yrs experience in healthcare IT, system integration, or technical project management.
• Experience managing JIRA/Smartsheet boards (or equivale) and Agile workflows for tracking healthcare IT implementations.
• PMP or PMI equivalent certification demonstrating Project Management proficiency.
• Knowledge of healthcare data workflows (ex. Patient, Orders, Billing).
• Strong problem-solving and troubleshooting skills in system integration scenarios.
• Excellent communication and collaboration skills across cross-functional teams.
• Knowledge of healthcare regulations (HIPAA, HITECH) and data privacy standards.

Responsibilities

• Lead healthcare technology implementations and integrations for Cinnamon’s customers.
• Manage HL7 interfaces and SFTP integrations from planning through go-live.
• Oversee project timelines and coordinate testing and troubleshooting.
• Manage stakeholder communication and ensure accurate, secure data exchange.

Skills

Project management

JIRA/Smartsheet

Agile workflows

PMP certification

Healthcare data

HIPAA/HITECH

Data privacy

Communication

Cross-functional teamwork

Education

Bachelor’s degree in Healthcare Administration or IT

Tools

HL7 interfaces

SFTP integrations

Job description

Be the implementation expert customers count on. You’ll lead complex healthcare integrations, manage projects from planning through go-live, collaborate across technical and business teams, and help improve how Cinnamon delivers its solutions.

We are seeking a skilled Implementation Manager to lead healthcare technology implementations and integrations for Cinnamon’s customers. This role partners closely with customers, engineering, product, operations, and third-party vendors to manage HL7 interfaces and SFTP integrations from planning through go-live. You will oversee project timelines, coordinate testing and troubleshooting, manage stakeholder communication, and ensure accurate, secure data exchange. The ideal candidate combines healthcare IT and project management expertise with strong problem-solving, organization, and relationship-building skills.

• Bachelor’s degree in Healthcare Administration, Information Technology, or related field
• 5+ yrs experience in healthcare IT, system integration, or technical project management
• Experience managing JIRA/Smartsheet boards (or equivale) and Agile workflows for tracking healthcare IT implementations
• PMP or PMI equivalent certification demonstrating Project Management proficiency
• Knowledge of healthcare data workflows (ex. Patient, Orders, Billing)
• Strong problem-solving and troubleshooting skills in system integration scenarios
• Excellent communication and collaboration skills across cross-functional teams
• Knowledge of healthcare regulations (HIPAA, HITECH) and data privacy standards