Healthcare Project Manager

Infinite Computer Solutions; United States; On-site; USD 110,000 - 165,000; Full time

Job summary

Infinite Computer Solutions seeks an Integrated Delivery Program Manager in the United States to lead programs delivering complex product solutions. This role coordinates business stakeholders with delivery teams, ensuring timely, scoped, and business-aligned implementations.

You will partner with cross-functional teams, manage dependencies, track gaps, and drive continuous improvement across deployment and support processes. Strong PM and healthcare domain experience are essential.

Qualifications

• 6+ years of healthcare experience (Medicare/Medicaid/Pharmacy) preferred.
• 5+ years in program management of large software implementations.
• Strong cross-functional communication with VP-level stakeholders.
• Background in product lifecycle management and technical support.
• Experience with Medicaid and Pharmacy operations and CMS regulations.

Responsibilities

• Serves as focal point for delivery across teams for specific client(s).
• Partners with Implementation Practice to map solution scope and timelines.
• Leads delivery teams to build an integrated Delivery plan and dependencies.
• Tracks gaps in the solution and drives ownership and resolution.
• Reports status to leadership and escalates blockers promptly.
• Drives working sessions to remove obstacles.
• Identifies opportunities for process improvements.
• Coordinates cross-functional teams to implement lessons learned and product improvements.
• Troubleshoots during deployments and operational rollouts.
• Drives continuous improvement in support processes.
• Supports pre-sales analysis and cost estimation across delivery areas.

Skills

Healthcare experience

Program management

Stakeholder management

Communication skills

Solution architecture understanding

Job description

• Integrated Delivery Project/Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives.
• Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle.

What We’re Looking for this Role to Do

• Serves as focal point for delivery across teams for specific client(s)
• Partners with Implementation Practice team to map the solution scope and ‘required by’ dates, leads delivery teams to build an integrated Delivery plan, mapping dependencies
• Tracks gaps in solution, pushes for ownership and resolution plan
• Reports daily and weekly status to leadership, escalates blockers
• Drives working sessions to remove obstacles
• Identifies opportunities for process improvements
• Coordinate cross functional teams to identify and implement lessons learned and product improvements
• Troubleshoot and provide resolutions during deployments and operational rollouts
• Drive continuous improvement in support processes
• Supports pre-sales analysis of deals and cost estimation across delivery areas

Core Experience and Skills

• 6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy) preferred, 5+ years of experience in Program Management of large software implementations
• Strong communication skills with the ability to work across multiple VPs/delivery areas
• Background in product lifecycle management and technical support, strong project management skills (planning, execution, stakeholder management)
• Ability to interpret technical concepts, understanding of solution architecture
• Experience in product support and Medicaid and Pharmacy operations, familiarity with regulatory CMS requirements